Terms & Conditions

Terms and Conditions – Swaksha Jewels

Effective Date: [28-08-2025]
Last Updated: [28-08-2025]

This website is operated by Swaksha Jewels. Throughout the site, the terms “we”, “us” and “our” refer to Swaksha Jewels. Swaksha Jewels offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site swakshajewels.in and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Website is powered by Krishna Narendran 

1. WEBSITE USAGE AND ACCESS

1.1 Eligibility

You must be at least 18 years of age to use this website and make purchases. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

1.2 Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account information.

1.3 Prohibited Uses

You may not use our website:

  • For any unlawful purpose or to solicit others to commit unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

2. PRODUCTS AND SERVICES

2.1 Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors of products may appear differently on different monitors and devices.

2.2 Pricing and Availability

  • All prices are listed in Indian Rupees (INR) and are subject to change without notice
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities of products or services offered
  • We reserve the right to discontinue any product or service at any time

2.3 Jewelry Care Information

Our demi-fine jewelry is crafted with 18K and 22K gold plating over stainless steel and silver bases. While our jewelry is designed to be waterproof and anti-tarnish, proper care will ensure longevity. Care instructions are provided with each purchase.

3. USE OF CONTENT

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes, or any combinations thereof appearing on this site, except as otherwise noted, are properties either owned or used under license by Swaksha Jewels and/or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without Swaksha Jewels’ written permission.

4. ACCEPTABLE WEBSITE USE

4.1 Security Rules

Visitors are prohibited from violating or attempting to violate the security of the website, including without limitation:

  1. Accessing data not intended for such visitor or logging into a server or account which the visitor is not authorized to access
  2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization
  3. Attempting to interfere with service to any visitor, host or network, including via means of submitting a virus or “Trojan horse” to the website, overloading, “flooding”, “mail bombing” or “crashing”
  4. Sending unsolicited electronic mail, including promotions and/or advertising of products or services

Violations of system or network security may result in civil or criminal liability. Swaksha Jewels will have the right to investigate occurrences that we suspect as involving such violations and will have the right to involve and cooperate with law enforcement authorities in prosecuting visitors who are involved in such violations.

4.2 General Rules

Visitors may not use the website in order to transmit, distribute, store or destroy material:

a) That could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation b) In a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others c) That is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful

5. ORDERS AND PAYMENTS

5.1 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

5.2 Payment Terms

  • Payment must be made in full at the time of purchase
  • We accept major credit cards, debit cards, UPI, and other payment methods as displayed on our website
  • All payments are processed securely through authorized payment gateways
  • Prices include applicable taxes unless otherwise stated

5.3 Payment Security

You agree to provide accurate and complete payment information. You are responsible for ensuring the security of your payment method and agree to notify us immediately of any unauthorized use.

6. SHIPPING AND DELIVERY

6.1 Shipping Policy

Detailed shipping information is available in our separate Shipping Policy. By placing an order, you agree to our shipping terms and conditions.

6.2 Delivery Delays

Sometimes delivery may take longer due to the following reasons:

  • Bad weather conditions
  • Flight delays or transportation issues
  • Political disruption scenarios
  • Natural disasters or emergencies
  • Other unforeseen circumstances

We will not be able to compensate for any mental agony caused due to delay in delivery. We will make reasonable efforts to notify customers of significant delays.

6.3 Risk of Loss

All items purchased from Swaksha Jewels are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

7. RETURNS, EXCHANGES, AND REFUNDS

Detailed information about returns, exchanges, and refunds is available in our separate Return and Exchange Policy, which forms part of these Terms and Conditions.

8. WARRANTIES AND DISCLAIMERS

8.1 Product Warranties

We provide specific warranties for our jewelry products as outlined in our product descriptions and care instructions. Our anti-tarnish and waterproof guarantees are subject to normal wear and proper care.

8.2 Disclaimer of Warranties

Except as expressly provided, all products and services are provided “as is” and “as available” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. LIABILITY LIMITATION

Visitor agrees that neither Swaksha Jewels nor its directors, officers, employees, or affiliates shall be liable for any direct and/or indirect and/or incidental and/or special and/or consequential and/or exemplary damages, resulting from:

  • The use and/or inability to use the service
  • Cost of procurement of substitute goods and/or services
  • Any goods and/or data and/or information and/or services purchased or obtained
  • Messages received and/or transactions entered into through the service
  • Unauthorized access to and/or alteration of visitor’s transmissions and/or data
  • Any other matter relating to the service

This includes but is not limited to damages for loss of profits and/or use and/or data or other intangible losses, even if Swaksha Jewels has been advised of the possibility of such damages.

In no event shall Swaksha Jewels’ total liability to the visitor for all damages and/or losses and/or causes of action exceed the amount paid by the visitor to Swaksha Jewels for the specific product or service related to the cause of action.

10. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Swaksha Jewels and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

11. INTELLECTUAL PROPERTY

11.1 Our Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Swaksha Jewels and is protected by Indian and international copyright laws.

11.2 User Content

By submitting content to our website (including reviews, photos, comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

12. PRIVACY POLICY

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State], India.

13.3 Alternative Dispute Resolution

Before filing any court action, parties agree to attempt to resolve disputes through good faith negotiation and, if necessary, mediation.

14. FORCE MAJEURE

We shall not be liable for any failure or delay in performance under this agreement which is due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or any other event that is beyond our reasonable control.

15. SEVERABILITY

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return and Exchange Policy, constitute the entire agreement between you and Swaksha Jewels regarding your use of our website and services.

17. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

Swaksha Jewels
Email: swakshajewels@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.